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MetaSolv Solution Client Logon Attempt Throws "java.lang.NullPointerException" (Doc ID 2479649.1)

Last updated on JULY 27, 2019

Applies to:

Oracle Communications MetaSolv Solution - Version 6.3.0 and later
Information in this document applies to any platform.

Symptoms

The MetaSolv Solution client (tbs.exe) throws a "java.lang.NullPointerException" error when attempting to logon. Each logon attempt throws a BEA-101162 warning in the ${SERVER_NAME}.mss.log for "User defined listener com.mslv.webapp.pblistener.SessionListener failed: java.lang.NullPointerException".

 
First Error During Logon

 

Changes

The loggingconfig.xml file had been recently edited to increase "CustomExtensionInternal" logging from "info" to "debug" for a Custom Extensions issue.

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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