My Oracle Support Banner

Cannot "Open" Excel Files But Can Open Text Files. (Doc ID 2480125.1)

Last updated on DECEMBER 03, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

When selecting an Excel file attachment and click the Open button the Agile jnlp file is launched, but the Excel file does not open.

Error: Sorry, we couldn't find (C:\Users\xxx\123test.xls. Is it possible is was moved, renamed or deleted?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.