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Which Components of Oracle Knowledge are needed for Siebel Integration. (Doc ID 2480742.1)

Last updated on DECEMBER 04, 2018

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Goal

This article addresses how to use Oracle Knowledge as a KM component of being able to search for knowledge and attach it to SRs for iConnect (the Siebel OK application).

The Oracle Knowledge releases and patchs that support Siebel releases can be found here - Oracle Knowledge Supported Environments - Release 8.6 (Doc ID 2202019.1)
 

Solution

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In this Document
Goal
Solution
References


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