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SIM Is Not Subscribing To Item Image Message From RMS (ItemImageRef To ItemImageDEO) (Doc ID 2481114.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

SIM is not subscribing to all ItemImage messages , the following are the scenarios that have been noticed :


The issue can be reproduced at will with the following steps:

  1. Create a new item in RMS and attach an image to it.
  2. Find that the ItemCre message coming from RMS contains the image information also.
  3. Query SIM database table ITEM_IMAGE and find the record for the image.
  4. Now in RMS, for the same item, change the image.
  5. Find that RMS publishes an ItemImageMod message.
  6. Find that SIM does not subscribe to the message from Step 7.
  7. Now in RMS, for the same item, delete the image.
  8. Find that RMS publishes an ItemImageDel message
  9. Find that SIM does not subscribe to the message from Step 8.
  10. Now, in RMS, find an existing item and add a new image to it.
  11. Find that RMS publishes an ItemImageCre message, but SIM does not subscribe to it.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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