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Inbox Title Not Updated When Document Title Is Updated In InfoManager (Doc ID 2481287.1)

Last updated on MARCH 29, 2019

Applies to:

Oracle Knowledge - Version 8.6 and later
Information in this document applies to any platform.

Goal

On : 8.6 version, Information Manager Console

Inbox title not updated when document title is updated within the InfoManager. When users update the document title and save the IM document, the expected behavior is to see this update occur through the InfoManager. Specifically users expect the new IM title to be updated in the old document tasks in the user Inbox tab. Currently the behavior shows the old document title.

It is only when the update IM document is sent thru a workflow step the new inbox task will have the title change. Is this the expected behavior?
 

Solution

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In this Document
Goal
Solution
References


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