My Oracle Support Banner

8.0.6 Silent Installation Fails with 'APP Setup bin file failed' and 'TNS Entry Validation failed' (Doc ID 2481296.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Financial Services Profitability Management - Version 8.0.6 and later
Oracle Financial Services Asset Liability Management - Version 8.0.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When installing an Oracle Financial Services application pack (ex. Profitability Management (PFT)) 8.0.6 pack, you get the following error in the Pack_Install.log from /OFS_<APP>_PACK/logs:

Log [2018-11-29 13:41:13.227] [WRAPPERINSTALLER] [INFO ] - Pre-Install status : 0
Log [2018-11-29 13:41:13.228] [WRAPPERINSTALLER] [INFO ] - Setup status : 2
Log [2018-11-29 13:41:13.228] [WRAPPERINSTALLER] [ERROR] - Error : APP Setup bin file failed.
Log [2018-11-29 13:41:13.228] [WRAPPERINSTALLER] [INFO ] - File renamed successfully. Type : Props true true


Additionally, the following error exists in the OFS_<APP>_installation.log from /OFS_<APP>_PACK/OFS_<APP>/logs:

[29-11-18 13:41:04,157 EST PM] [INFO ] Validating TNS ENTRY for TNSName
[29-11-18 13:41:04,157 EST PM] [DEBUG] Command Issured :tnsping
[29-11-18 13:41:04,164 EST PM] [DEBUG]
[29-11-18 13:41:04,164 EST PM] [DEBUG] TNS Ping Utility for Linux: Version 12.1.0.2.0 - Production on 29-NOV-2018 13:41:04
[29-11-18 13:41:04,164 EST PM] [DEBUG]
[29-11-18 13:41:04,164 EST PM] [DEBUG] Copyright (c) 1997, 2014, Oracle. All rights reserved.
[29-11-18 13:41:04,164 EST PM] [DEBUG]
[29-11-18 13:41:04,164 EST PM] [DEBUG] TNS-03502: Insufficient arguments. Usage: tnsping <address> [<count>]
[29-11-18 13:41:04,164 EST PM] [ERROR] TNS Entry Validation failed.
[29-11-18 13:41:04,164 EST PM] [INFO ] Done
[29-11-18 13:41:04,165 EST PM] [FATAL] Aborting Installation...

As a result of these errors, the installation fails.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.