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Unable To Resolve Discrepancy For Pack Items Which Received In Multiple Containers (Doc ID 2481637.1)

Last updated on MARCH 08, 2019

Applies to:

Oracle Retail Invoice Matching - Version 15.0.1 and later
Information in this document applies to any platform.


Unable to resolve discrepancy for pack items which received in multiple containers.

Steps to Recreate:

 1. Create PO for Vendor Complex Pack with Quantity 16 (as an example).
 2. Create appointment and receive one quantity in one container(SHIPSKU table has 16 lines).
 3. Create invoice with less cost and try to resolve the invoice by selecting RCA as reason code.
 4. Still the items show Unmatched.




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