My Oracle Support Banner

Customer Dimension Not Pulling The Parent Information For Current Record (Doc ID 2482270.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing Analytics - Version 2.7.0.0.0 and later
Information in this document applies to any platform.

Symptoms

For any bill group updation , the L1_PARENT fields are  null for the current record, while the previous record is showing the L1_PARENT fields.

As a fix to this , we have updated the view in the below two points
1)Adding PAR_CUST.JRN_CURRENT_FLAG = 1 in the CUST_HIER subquery
2)Commenting the below join conditions
--AND L1_CUST_HIER.JRN_UPDATE_DTTM(+) < LEAST(PER.JRN_EFF_END_DTTM,PER_NAME.JRN_EFF_END_DTTM)
--AND L1_CUST_HIER.JRN_UPDATE_DTTM(+) >= GREATEST(PER.JRN_EFF_START_DTTM,PER_NAME.JRN_EFF_START_DTTM)



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.