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Customer Segments Option Is Not Found Anymore in RMS Version 16 GUI (Doc ID 2482885.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


In versions 13.2.5 and 13.2.8, there is a form from which one can create new and edit existing customer segments. Browsing through the RMS version 16, this form is not found, although the table CUSTOMER_SEGMENTS exists in the back-end.

Manually inserting the records via the database is working, but is there any explanation for removing the form? And, is this workaround an approachable solution from Oracle?


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