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Duplicate Text is Shown in Highlight Box of 'Items Affected' Screen in Billing Care (Doc ID 2483174.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.19.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Communications Billing and Revenue Management (BRM) version 7.5.0.19.0, in Billing Care (BC), if an account bill has Payments Applied, and one clicks the hyperlink to get details, the page shows details but when the cursor is placed on the details, a highlight box shows incorrect text, ie. the date interval is showed multiple times.

The issue can be reproduced at will with the following steps:

1. Log into Billing care
2. Open an account having bills for which payments are applied
3. When on such a bill, click "Payment applied" link
4. In the new page select "Show all items affected"
5. Move cursor over "Bill ID" field of the payment

Cause

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In this Document
Symptoms
Cause
Solution
References


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