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Error : '401: The URL is unauthorized as URL contains an invalid parameter' When Trying to Open Any File in AutoVue From WebTop 6.8.1 Patch 25 (Doc ID 2483537.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle AutoVue VueLink Integration - Version 19.3.1 and later
Information in this document applies to any platform.


On AutoVue 21.0.1 and VueLink 19.3.1 for Documentum with WebTop 6.8.1 patch 25

After applying WebTop 6.8.1 patch 25, users are no longer able to open any file in AutoVue from Documentum. The following browser error shows up instead of the AutoVue Applet:


401: The URL is unauthorized as URL contains an invalid parameter


The following warning is visible in the Documentum Log :

... 12 09:49:15,334 DEBUG [[ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)'] com.documentum.debug.Trace - 401: The URL is unauthorized as URL contains an invalid parameter
10:54:09,558 DEBUG [[ACTIVE] ExecuteThread: '9' for queue: 'weblogic.kernel.Default (self-tuning)'] com.documentum.debug.Trace - 401: The URL is unauthorized as URL contains an invalid parameter
at com.documentum.xml.common.DfParserFactory.newDOMParser(
at com.documentum.xml.common.DfParserFactory.getDOMParser(
at com.documentum.fc.client.impl.bof.cache.CacheManifest.syncDocumentAndAcquireLockIfNeeded(
at com.documentum.fc.client.impl.bof.cache.CacheManifest.updateLastAccessedTimes(
at com.documentum.fc.client.impl.bof.cache.DefaultLocalAccessor.flushLastAccessedTimes(
at com.documentum.fc.client.impl.bof.cache.DocbaseClassCache.flushLastAccessedTimes(
at com.documentum.fc.client.impl.bof.cache.ClassCacheManager.flushLastAccessedTime(
at com.documentum.fc.client.impl.bof.cache.ClassCacheManager.access$300(
at com.documentum.fc.client.impl.bof.cache.ClassCacheManager$
at java.util.TimerThread.mainLoop(
Caused by: java.lang.ClassNotFoundException: com.documentum.xml.jaxp.DfDocumentBuilderFactoryImpl




Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1. Install patch 25 of WebTop 6.8.1
  2. Try to Open any file in AutoVue 21.0.1
  3. A browser page pops up with the message : "401 Error - Invalid Parameter Name."


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