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Convergence with 'Ecko' Layout Does Not Refresh Trash Folder When a Message Is Deleted (Doc ID 2484418.1)

Last updated on NOVEMBER 15, 2022

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.


With the new Convergence 'Ecko' layout chosen as the user's preferred layout type, if a message is deleted from the Trash folder, the mailbox is not refreshed.   This results in messages appearing as if it was not deleted.  The deleted message disappear from the Trash folder only after the refresh button is pressed.

This problem does not happen when 'Classic' layout is chosen.




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