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After Upgrade to 12.2.6. Demantra Spectrum Cannot Read The Worksheets In The Offline Folder (Doc ID 2485008.1)

Last updated on FEBRUARY 28, 2019

Applies to:

Oracle Demantra Demand Management - Version 12.2.6.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.6.2 version,

Customer has upgraded Demantra from 12.2.3 to 12.2.6.2 and some of our users have old offline worksheets from 12.2.3 .

When they login they get the below message and it does not matter if they say YES or NO to it.. it keeps popping on every logon.

ERROR
-----------------------

Demantra Spectrum cannot read the worksheets in the offline folder. This can occur if the worksheets are from a previous release. You can either delete these worksheets or use a previous in order the data back online. Would you like to delete these worksheets now?

Yes NO



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade demantra
2. Log into demantra

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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