Error When Importing E2B R3 File With Attachment - "Error while Base 64 Decoding - Error decoding compressed data" (Doc ID 2485416.1)

Last updated on JULY 13, 2023

Applies to:

Symptoms

A PDF attachment is causing the import failure for an E2B R3 file. When the attachment is removed, the file can import successfully. The following error is observed when the attachment is included:

>>Debug>> ENTER Fn: ProcessAttachment()
08-Nov-2018 09:12:39 AM DEFAULT : >>DEBUG>> GetXmlNamespaceManager - Enter
08-Nov-2018 09:12:39 AM DEFAULT : >>DEBUG>> GetXmlNamespaceManager - Exit
08-Nov-2018 09:12:39 AM DEFAULT : >>DEBUG>> Batch number - ####
08-Nov-2018 09:12:39 AM DEFAULT : >>DEBUG>>Number of safetyreports - 1
08-Nov-2018 09:12:39 AM DEFAULT : Safetyreport ID - SAFETYREPORTID
08-Nov-2018 09:12:39 AM DEFAULT : Number of attachments - 2
08-Nov-2018 09:12:40 AM DEFAULT : >>DEBUG>> ProcessAttachment - Attachment - 1- Compression - sRepresentation - B64 sMediaType - application/pdf
08-Nov-2018 09:12:40 AM DEFAULT : Error while Base 64 Decoding - Error decoding compressed data.
08-Nov-2018 09:12:40 AM DEFAULT : >>Debug>> Exit Fn: ProcessAttachment
08-Nov-2018 09:12:40 AM DEFAULT : >>Debug>> Exit Fn: Transform_HL7ToR3
08-Nov-2018 09:12:40 AM DEFAULT : Error in E2bReceive.Process_Files Fn : A File FILE_NAME_AND_PATH is not a valid ACK or REPORT file .
08-Nov-2018 09:12:40 AM DEFAULT : >>DEBUG>> End - HL7 File Transformation

Changes

Cause

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