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No Cases Are Appearing When Selecting 'All Dates' Under The Date Range For Case Actions - Open (Doc ID 2485554.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 7.0.3 and later
Information in this document applies to any platform.

Symptoms

On Applications Oracle Life Sciences Argus Safety Version : 7.0.3

When selecting Case Actions - Open Screen and selecting a date range of 'All Dates' - no cases are listed.

However if click on other options for date ranges then cases are displayed as expected.

Why?

Steps


 The issue can be reproduced with the following steps.


 1. Case Actions
 2. Open Case
 3. Query for cases using 'All Dates' option
 4. In some instances no cases are returned.



Cause

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In this Document
Symptoms
Cause
Solution
References


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