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AdjudicationLimitCounters - CL0053: Keeps Spinning For Person Search (Doc ID 2485608.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Health Insurance Claims Adjudication - Version 3.18.1.0.0 and later
Information in this document applies to any platform.

Symptoms

AdjudicationLimitCounters - CL0053 page keeps spinning and doesn't show any details when filtered by Person. However works fine when filtered by Family.

AdjudicationLimitCounters - CL0053 should should counter limit details when filtered by Person.

The issue can be reproduced at will with the following steps:
1. Login
2. Navigate to claims -> Limits and Authorizations -> Adjudication Limit counters.
3. Use Filter By Person Option for a specific person.


Cause

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In this Document
Symptoms
Cause
Solution
References


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