Enhancement: Access To Additional Discrepancy Data
(Doc ID 2485985.1)
Last updated on MARCH 12, 2021
Applies to:Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.
Enhancement request: DMW: Access to Additional Discrepancy Data
A) Provide an example of a business scenario supported by this enhancement
There is requirement for InForm/DMW query data, in order to produce a number of query management timeliness metrics, as follows:
1. # of days between data entered and open query
2. # of days between query opened and query answered
3. # of days from query answered to query closed
4. # of days from query opened to query closed
B) Fully describe why the current product functionality does not meet your needs. Explain in detail the enhancement you would like implemented.
Currently the customers have access to some of the LSH views that surface query data (ex., DME_PUB_DISCREPANCIES_V), but do not have access to enough information to be able to generate the metrics. When Customer approached Oracle Consulting for further details, they confirmed that “The history of the discrepancies comes from a transactional table that is not surfaced in any public view.”
C) If possible, describe how the product can be changed to achieve the desired results.
Hence requested to raise an enhancements to DMW that support reporting functionality and he think these requests should be pretty standard across the customer base as oracle report on similar metrics in InForm currently.
In summary, my customer would like to request to Oracle they get sufficient access to DMW query data to be able to produce the metrics above, as well as to produce other query metrics to be defined in the future.
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