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Exchange - Units Left After Exchange All Money Out of a Fund (Doc ID 2485997.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Insurance Policy Administration J2EE - Version 10.2.0.29 and later
Information in this document applies to any platform.

Symptoms

On : 10.2.0.29 version, Fund Information

ACTUAL BEHAVIOR
---------------
Client exchanged all the money out of a fund using Amount however there is residual units left after the trade. There are 0.000306 units left.
When a customer is exchanging out of a fund for the entire contract amount, there should not be any units left in the account.

EXPECTED BEHAVIOR
-----------------------
The entire amount should have been withdrawn.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Client statements continue to reflect units which is inaccurate

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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