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Creating a Statement Route Type Invokes a Deletion Process Instead of Addition (Doc ID 2485999.1)

Last updated on MARCH 26, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.6.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On RMB v2.6.0.1.0 against FW v4.3.0.4:

ACTUAL BEHAVIOR  
--------------------------------
While Creating Statement Route Type, system prompts a message confirming deletion when we attempt to add a new Route Type.
It seems application is invoking the deletion process instead of addition.

EXPECTED BEHAVIOR
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'ADD' button should allow adding item, not any deletion.

STEPS
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The issue can be reproduced at will with the following steps:
1. In RMB, navigate to “Admin Menu > S > Statement Route Type” and click on “Add” button on top.
2. Provide values in necessary fields and click “Save”.
3. The application shows the deletion procedure (instead of adding), prompting to confirm the deletion.
4. If click to do so, it does not add anything - it possibly deletes what was currently entered.
    If Cancel button is clicked instead, it seems cancels the process.
    In both cases, it does not add up.
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot add new Statement Route Type.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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