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BOC 7.5 - Error Performing DB Operation. (Doc ID 2486217.1)

Last updated on FEBRUARY 07, 2024

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and later
Information in this document applies to any platform.

Symptoms

The following error message is returned right after login to Business Operations Center[BOC] GUI:

ERROR
-----------------------
Error performing DB operation

 

The corresponding error message from BOC server log file:

 


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to BOC client
2. In the main page, the following error message is displayed:
<< Error performing DB operation >>

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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