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Related Object In Communication Log Tab Is Not Shown (Doc ID 2486276.1)

Last updated on DECEMBER 23, 2019

Applies to:

Oracle Utilities Meter Data Management - Version 2.2.0.3.0 to 2.2.0.3.0 [Release 2.2]
Information in this document applies to any platform.

Symptoms



Related Object in Communication Log Tab is not shown

When the Outbound Communication is created, log entries are being created and these can be viewed in the Communication Portal's Log tab.

If the outbound communication is in Awaiting Response status, the Log tab does not show the values on the Related Object column, even if the database records are correct. However, after transitioning the outbound communication to a final status (e.g. Discarded or Complete), the values on the Related Object column of log tab is now being shown.

Same issue exists for inbound communication as well.

Cause

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In this Document
Symptoms
Cause
Solution
References


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