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Billing Is Not Working When Trying To Bill Services Of Child Account Linked With Parent Account (Doc ID 2486386.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 12.0.0.0.0 and later
Information in this document applies to any platform.

Goal

On : 12.0.0.0.0 version, Core Billing

Billing is not working when trying to bill services of child account linked with parent account service billinfo

Steps to replicate the Scenerio:

1> Create parent account (ACC_P) on december 09 with billinfo (BI_P)
2> Create broadbend service BS1 for parent account with new billinfo (BI_1)and bill_when 1
3> Create broadbend service BS2 for parent account with new billinfo (BI_2)and bill_when 3
4> Create Service account (ACC_C) on December 09 with billinfo (BI_C), parent_billinfo = BI_P and ar_billinfo = BI_P
5> Create broadbend service BS3 for service account with new billinfo (BI_3), bill_when 1, parent_billinfo = BI_1 and ar_billinfo = BI_1
6> Create broadbend service BS4 for Service account with new billinfo (BI_4), bill_when 3, parent_billinfo = BI_2 and ar_billinfo = BI_2
7> Performed some usage on child broadbend service BS3
8> Performed some usage on chid broadbend service BS4
9> Move pvt to Jan1 2018
10> Generate bill for BI_3 , ACC_C and BS1 and ACC_P
11> Performed some usage on child broadbend service BS3 again
12> Move pvt to Feb1 2018
13> Generate bill for BI_3 , ACC_C and BS1 and ACC_P
14> Performed some usage on child broadbend service BS3 again
15> Move pvt to Mar1 2018
16> Generate bill for BI_3 , ACC_C and BS1 and ACC_P
17> Generate bill for BS4 , ACC_C and BS2 and ACC_P
18> Performed some usage on child broadbend service BS3 again
19> Move pvt to Apr1 2018
20> Generate bill for BI_3 , ACC_C and BS1 and ACC_P --> bill got generated but with 0 due which is wrong
21> Performed some usage on chid broadbend service BS4
22> Move pvt to Jun1 2018
23> Generate bill for BS4 , ACC_C and BS2 and ACC_P --> bill got generated but with 0 due which is wrong

Facing below error in step 20 and 23:


Question:What is the cause of this error?
 

Solution

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In this Document
Goal
Solution
References


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