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Blank Screen Showing After Login by User Sysadmn After Installation OFSAAI and ORA-12505 in Web Server Log (Doc ID 2487401.1)

Last updated on NOVEMBER 14, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Profitability Management (PFT)
Oracle Financial Services Funds Transfer Pricing (FTP)
Oracle Financial Services Asset Liability Management (ALM)
Oracle Financial Services Enterprise Performance Management (EPM)


Not able to access the OFSAAI screen after installing and deploying the OFSAAI in Tomcat, after login by user sysadmn with password, blank screen showing there.  The Web server log file Catalina.out shows below error:

LogConstants.log4jInited = true
java.sql.SQLException: Cannot create PoolableConnectionFactory (Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor)
at org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createPoolableConnectionFactory(
at org.apache.tomcat.dbcp.dbcp2.BasicDataSource.createDataSource(
at org.apache.tomcat.dbcp.dbcp2.BasicDataSource.getConnection(
at com.iflex.fic.util.Connections.getTomcatConnectionFromPool(


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