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Not Possible To Partially Cancel Web Order Using Method CancelFulfillmentOrderDetail In StoreFulfillmentOrder WebService (Doc ID 2487423.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

It is not possible to partially cancel web order using method cancelFulfillmentOrderDetail in StoreFulfillmentOrder WebService

The issue can be reproduced at will with the following steps:

  1. Create a Web order using createFulfillmentOrderDetail method..
    a. 1 piece of 100000012.
    b. 2 pieces of 100000011
  2. Try partially cancel the order using cancelFulfillmentOrderDetail method.
    a. 1 piece of 100000011 -> ORSIM requires to add all the items to the request
  3. Try partially cancel the order using cancelFulfillmentOrderDetail method.
    a. 1 piece of 100000011.
    b. 0 pieces of 100000012 -> ORSIM does not accept 0 in input to the cancel_qty_suom element.
  4. Try partially cancel the order using cancelFulfillmentOrderDetail method.
    a. 1 piece of 100000012.
    b. 1 piece of 100000011 -> OK.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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