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After Resetting an Inactive User's Password and Changing the Status to 'Active', the User Is Still Unable to Login to Unifier (Doc ID 2488495.1)

Last updated on MARCH 09, 2020

Applies to:

Primavera Unifier - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

After resetting an inactive user's password and changing the status to Active in the User Administration node within Company Workspace, the user is still unable to login successfully.

After attempting to login, the user's status changes back to Inactive in User Administration.

Cause

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In this Document
Symptoms
Cause
Solution
References


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