My Oracle Support Banner

Cancelled Billable Charge Are Getting Billed (Doc ID 2488577.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Financial Services Revenue Management and Billing - Version and later
Information in this document applies to any platform.


Qn1: Why are cancelled billable charges getting billed?

On : ORMB version, BI - Billing

Cancelled Billable charge are getting Billed

Cancelled billable charge should not be billed.

The issue can be reproduced at will with the following steps:
1 . Run the Billing jobs(BILLOPEN,BSGENREG,POSTPROC) with "Freeze and complete" Check box disabled.
2 .Deleted a bill segment and cancelled the billable charge.
3 .Run the Billing jobs(BSGENREG and POSTPROC) with "Freeze and complete " Check box enabled.
Qn2:Can you provide us more details on C1-BILLSEG Algorithm?

In ORMB 2.4 C1-PNDBL batch was not needed for Freeze billing.
Why in ORMB BILLOPEN batch is needed for Freeze billing?
Qn3:Could you please answer my below question?
C1-BILLSEG is for regular Billing.
Will C1-BILLSEG work for Invoice Construct?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.