Searching Via Geographic Type In Control Central Causes CCB To Hang
(Doc ID 2489714.1)
Last updated on SEPTEMBER 23, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.1.0 to 2.6.0.1.0 [Release 2.6]Information in this document applies to any platform.
Symptoms
On : 2.6.0.1.0 version, ENV - Environment
ACTUAL BEHAVIOR
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When searching on Control Central using Geo Type/Geo Value query, the page hangs in the event that the query returns a large number of records.
EXPECTED BEHAVIOR
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Page should not hang.
STEPS
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The issue can be reproduced at will with the following steps:
1. On the Control Central Search zone, select search by Geo Type/ Value
2. Select Geographic Type and set Geographic Value to two characters. Click Search.
Customer reported that the page hangs because the number of records retrieved are thousands.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |