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Products With One Second Validity Overlap Behave Erroneously At Bill (Doc ID 2490662.1)

Last updated on MARCH 20, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.20.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.20.0 version, Pricing

ACTUAL BEHAVIOR
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Products with 1 second validity overlap behave erroneously at bill, that is, resources for the 2nd product (the one valid from the bill day onward) are not found in the account balance

EXPECTED BEHAVIOR
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Resources for the 2nd product (the one valid from the bill day onward) should be found in the account balance.

STEPS
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The issue can be reproduced at will with the following steps:
1. Choose a product that awards a resource proratable at both purchase and cancel, and runs a cycle_fold on the same resource
2. Purchase the product which is valid from the purchase time (current time) until the next bill day at 00:00 hrs
3. Purchase the same product that is valid in the future, from the next bill day 00:00 hrs onward
4. Advance time after the next bill day 00:00 hrs
5. Run the bill

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, resources are not awarded to customers leading to complaints

Cause

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In this Document
Symptoms
Cause
Solution
References


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