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Changing an IPSA installation directory structure by copying or moving is unsupported (Doc ID 2490710.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Communications IP Service Activator - Version 7.3.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Logging files are not being directed to the proper directory.  Scripts such as the configGUI.sh, are unable to start the IPSA processes.

Changes

The IPSA installed directory was changed manually.

EXAMPLE;

The initial installation was carried out properly using the Oracle Universal Installer (OUI) with IPSA installed to say /opt/OraceCommunications/ServiceActivator.

The path was then copied (cp) or moved (mv) using the UNIX command to /opt/newdirectory/OracleCommunications/ServiceActivator which caused IPSA scripts and logging to fail.  

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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