MWM v2.3 Is Not Dispatching Due To High Volume Of Manual Scheduling Updates
(Doc ID 2490724.1)
Last updated on OCTOBER 01, 2020
Applies to:Oracle Utilities Mobile Workforce Management - Version 22.214.171.124.0 to 126.96.36.199.0 [Release 2.3]
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
MWM - Oracle Utilities Mobile Workforce Management
FA - Field Activity
FA’s are created and transitioning into MWM however, MWM is not dispatching the FA’s. The scheduler shows 'Level Of Service: Error'. The issue intermittent and the system seems to recover after ~30 minutes - 1+ hours.
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