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Reverse and Forward after Reverse Calculations Not Generated without a Policy Mutation (Doc ID 2490836.1)

Last updated on MARCH 27, 2019

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 2.17.3.0.0 and later
Information in this document applies to any platform.

Symptoms

Reverse and forward after reverse calculations not being generated without a policy mutation.  When doing a reverse calculation for a month that already has financial transactions the financial transactions are not being reversed if there is no policy mutation available for the policies involved. The same applies when trying to calculate the month that was reversed again ( the forward after reverse calculation). The workaround is to  force a policy mutation at the same moment the reverse and forward after reverse calculation delivers the expected financial transactions.

Cause

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In this Document
Symptoms
Cause
Solution
References


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