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F1-SYNCRQ Job Not Processing Any Transactions After Upgrade With Error At 'javax/ws/rs/core/MultivaluedMap' (Doc ID 2491158.1)

Last updated on SEPTEMBER 23, 2022

Applies to:

Oracle Utilities Mobile Workforce Management - Version and later
Oracle Utilities Framework - Version to [Release 4.3 to 4.4]
Oracle Real-Time Scheduler - Version and later
Information in this document applies to any platform.


The F1-SYNCRQ batch job is no longer processing any records even though it is running.
The following error can be seen in the logs.

2018-12-19 20:05:49,660 [DEFAULTWorker:1] ERROR (support.cluster.BatchWorkManager) Error processing batch work. Setting exception on job entry
java.lang.NoClassDefFoundError: javax/ws/rs/core/MultivaluedMap
at java.lang.Class.forName0(Native Method) ~[?:1.8.0_192]
at java.lang.Class.forName( ~[?:1.8.0_192]
at com.splwg.base.messaging.impl.RealtimeSenderFactory.retrieveSenderDescriptor( ~[spl-base-]
at com.splwg.base.messaging.impl.RealtimeSenderFactory.privateGetSenderDescriptor( ~[spl-base-]
Caused by: java.lang.ClassNotFoundException:
at ~[?:1.8.0_192]
at java.lang.ClassLoader.loadClass( ~[?:1.8.0_192]
at sun.misc.Launcher$AppClassLoader.loadClass( ~[?:1.8.0_192]
at java.lang.ClassLoader.loadClass( ~[?:1.8.0_192]
... 165 more


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