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Esm_utl.gmt_offset Utility Is Now Returning A Negative Number (Doc ID 2491403.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.1.1 and later
Information in this document applies to any platform.

Goal

Has recently upgraded Argus Safety from v7.0.4 to v8.1.1.

During testing of v8.1.1, an issue with the auto-population of the Receipt Date and Safety Receipt Date for imported cases was identified.

For cases imported after 10am PDT, the two date fields are being populated with a date one day into the future (i.e., current date/time PDT + 14 hrs).
After a bit of investigation, we believe the gss_util.gmt_offset utility, which returned a positive number in v7.0.4, is now returning a negative number in Argus 8.1.1.

Therefore, the select statement

SELECT to_char(m.date_received - esm_utl.gmt_offset(m.date_received),'DD-MON-YYYY HH:MI') l_interchange_date
FROM messages m, safetyreport s
WHERE s.report_id = :report_id
and s.msg_id = m.msg_id;

...which is include in all of the ICH-ICSR V2.1 Message Templates, is adding 7 hrs to GMT instead of subtracting 7 hrs from GMT to determine PDT.

This not is to confirm our findings are correct, and if so, what is Oracle's recommendation for making a global update to all impacted ICH-ICSR message templates.
 

Solution

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In this Document
Goal
Solution
References


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