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Answer Service Is Not Available For Policy Models (Doc ID 2491632.1)

Last updated on JANUARY 12, 2020

Applies to:

Oracle Policy Automation - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.9 version, Oracle Policy Automation

Error while invoking OPA Answer Service Workflow to test the integration.

ERROR
-----------------------
Error invoking service 'odsAnswerService12.2_SiebelOPAIntegration_type', method 'GetInputDataDefinition' at step 'Get InputData Definition'(SBL-BPR-00162) HTTP Internet Exception during 'Data Send':'An error occurred in the secure channel support', code:'12157'

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Creation of Siebel Request IO.
2. Metadata workflow and Inbound web service setup.
3. OPA Connection establishment.
4. Mapping of rule attributes with IO fields in OPM.
5. Deployment of rulebase to OPA hub using OPM.
6. Invoke OPA Answer Service Workflow to test the integration > error is received.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Medium impact: development stage is affected, impact on testing and project timelines.

Changes

Create a custom model and deploy it to hub.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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