Unable to Upload Files After Setting Up IIS Web Proxy with SSL (Doc ID 2491703.1)

Last updated on JUNE 17, 2022

Applies to:

Symptoms

Unable to upload files after setting up IIS web proxy with SSL.
Gets below error in the File Uploader window and adding attachment fails:

Error

Error: Access Denied


Facts

Application Server and file manager is running on the same server machine
IIS is used for the proxy

Steps

The issue can be reproduced at will with the following steps:
1. Enable SSL to the IIS proxy server
2. Log into Java Client, and goto Server Settings > Location > General Information tab > Web Server URL, and set URL: https:// <server name.<DOMAIN_NAME>>:443/Agile/PLMServlet
3. Log into Web Client through SSL URL https:// <server name.<DOMAIN_NAME>>/Agile/PLMServlet
4. Add a file. Gets Error with "Access Denied" message in the tooltip
 

Changes

Cause

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