SAACT Creates Additional Canceled And Pending FAs For Same Day Start And Stop
(Doc ID 2492214.1)
Last updated on FEBRUARY 23, 2022
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and laterInformation in this document applies to any platform.
Goal
SAACT Creates Additional Canceled And Pending FAs For Same Day Start And Stop
When a start and stop service requests are requested for the same date for the same person, additional field activities (FA) are created whenever Service Agreement (SA) Activation process is run. A start FA is created and gets cancelled once stop service is requested and stop FA is created in pending state
Solution
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In this Document
Goal |
Solution |
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