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Franchise Orders (Integrated Through EDI) Allow Items Not Ranged To The Franchise Store (Doc ID 2492776.1)

Last updated on MAY 16, 2022

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


When a Franchise Order is created via upload (WFORDUPLD.KSH) and the order contains an item/customer location that is not ranged in RMS, the order gets created without a customer cost on the Franchise Order Detail record, which in turn crashes the RMS Manage Franchise Order screen with an error which reads:
An error has occurred rendering the navigation item. Please contact your System Administrator.
Unexpected exception caught:

The issue can be reproduced at will with the following steps:

  1. Create a flat file for wf order.
  2. Process flat file for wf order upload using wfordupld batch.




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