Data Entry Window (DEW) Not Opening In RDC Onsite for all the CRFs
(Doc ID 2493214.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Clinical Remote Data Capture Option - Version 5.2.0 to 5.2.0 [Release 5.2.0]
Information in this document applies to any platform.
- Unable to open the data entry window for any CRF in RDC Onsite.
- When pressing on the CRF icon in RDC Onsite, a pop-up window shows up on the Middle Tier Server displaying the message:
In this particular case, customer ran out of disk space on D:\ drive (where he had Oracle Client installed) , he performed some disk cleanup and the Oracle Client was deleted.
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In this Document
Symptoms Changes Cause Solution
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