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After Upgrading From 10.x to 11.3 Attempts To Log Into The Portal or Storefront Returns Invalid User Name or Password (Doc ID 2493481.1)

Last updated on AUGUST 01, 2023

Applies to:

Oracle Commerce Platform - Version 11.3 and later
Information in this document applies to any platform.

Symptoms

Upgraded from ATG10.x version to ATG11.3. After doing so uses on ATG Portal Site and Storefront are unable to login. There are no errors in the log(s), just a message that the username or password is invalid.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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