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Transfer Adjustment Not Handled Correctly in RSIM (Doc ID 2493712.1)

Last updated on MAY 27, 2020

Applies to:

Oracle Retail Store Inventory Management - Version 16.0 and later
Information in this document applies to any platform.

Symptoms

 In Oracle Retail Store Inventory Management (SIM), Transfer adjustment unreceives the entire receipt and then sends a new adjusted transfer to Oracle Retail Merchandising System (RMS).

Steps to Recreate:

1. Shipping/Receiving > Transfer > Create Transfer.
2. Create a transfer from Store A to Store B with 3 items ('X','Y','Z'), 10 quantities each.
3. Approve the Transfer.
4. Navigate to Transfer Shipment > Create > Create Container and add the document for the transfer from step (3).
6. Ship  all the items (10 items each).
7. Login to Store B.
8. Shipping/Receiving > Transfer Receiving.
9. Receive the full transferred quantities for items ('Y','Z') but only 5 items for item('X').
10. Confirm.

 'ReceiptCre' message is sent to RMS.

11. From RMS, Close the Transfer.
12. From SIM, log-in again to Store B.
13. Navigate to the received container and then press 'Adjust'.
14. Change the received quantity for item ('X') from 5 to 10.
15. Confirm.

 'ReceiptCre' message is sent to RMS.

Changes

 

Cause

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