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"Invalid request / Error while processing request" Messages in OFSAA 8.0.6.1 DEFQ -> Form Designer Screen (Doc ID 2493726.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.6.1.0 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications Infrastructure (OFSAAI)
Oracle Financial Services Analytical Applications (OFSAA)
Oracle Financial Services Enterprise Performance Management (EPM)
Data Entry Forms and Queries (DEFQ)

Symptoms

Error messages are received in OFSAAI 8.0.6.1 Data Entry Forms and Queries (DEFQ) -> Forms Designer screen:

1st issue:

"Invalid request / Error while processing request." error message is received when clicking on "Form Filter" button from Forms Designer screen.

After "Invalid request" message pops, processing cannot be done because of "[2973] Rules Window is open. Please close it before saving or going back." message.

The "Invalid request / Error while processing request" is believed to be dependent on browser & java versions of the particular client machine, because issue does not replicate on different machine.
After updating Java on the client machine having issue, "Invalid request" error message is gone.

 

2nd issue:

Both browser clients are receiving same "Invalid request / Error while processing request" error, even after Java update on client machine, while clicking on "Data Versioning".

After closing the pop-up error message, new warning prevents saving, that is "[2975] Data Versioning Window is open. Please close it before saving or going back.".

 

ERRORS

"Invalid request / Error while processing request. Please contact your System Administrator for more information."

"[2973] Rules Window is open. Please close it before saving or going back."

"[2975] Data Versioning Window is open. Please close it before saving or going back."

The issue can be reproduced at will with the following steps:
1. Login to OFSAA UI
2. Go to Common Object Maintenance -> Data Entry Forms and Queries -> Forms Designer
3. Check behavior of Form Filter & Data Versioning

Cause

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In this Document
Symptoms
Cause
Solution
References


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