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500 Internal Server Error Encountered in InForm Portal (Doc ID 2493906.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences InForm - Version 4.6.0 and later
Information in this document applies to any platform.

Symptoms

 The InForm Portal does not render in a given study where it previously rendered without issue. Instead, a 500 Internal server error appears

Screen shot of Error:

 

Changes

 There were issues on the local hosting server where IIS needed to be reinstalled

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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