My Oracle Support Banner

Unable to Start CM and DM After Upgrading from PS7 to PS13 (Doc ID 2494254.1)

Last updated on FEBRUARY 24, 2021

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management (BRM), after upgrading from PS7 to PS13, the Connection Manager (CM) and the Oracle Data Manager (DM) fail to start.

The following error(s) is/are being thrown/logged:

Error 1:


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.