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Autovue Server Log Reports Com.Cimmetry.Core.Vueremoteexception: INCOMPATIBLE_CLIENT After Upgrade (Doc ID 2494615.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Autovue for Agile Product Lifecycle Management - Version 21.0.2 and later
Information in this document applies to any platform.

Symptoms

Below error occurs when viewing file after upgrading AutoVue from 21.0.1 to 21.0.2.


Error

File not found:
java.net.MalformedURLException: no protocol

In log4j-roll.log, can see below error:

<log4j:throwable><![CDATA[com.cimmetry.core.VueRemoteException: INCOMPATIBLE_CLIENT
Client and server versions do not match
client = 21.0.2
server = 21.0.1



Steps

The issue can be reproduced at will with the following steps:
1. Install AutoVue 21.0.2
2. View file from AutoVue

Cause

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In this Document
Symptoms
Cause
Solution
References


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