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Rate Manager "softRater Environmental Override" Is Empty (Doc ID 2494807.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Insurance Insbridge Rating and Underwriting - Version 5.5.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 5.5.0.0.0 version, RateManager

Rate Manager "SoftRater Environmental Override" drop-down is empty.

ERROR
-----------------------
General Information
*********************************************
Additional Info:
Insbridge.MachineName: XXX125
Insbridge.TimeStamp: 1/2/2019 1:46:39 PM
Insbridge.FullName: Insbridge.Net.Fwk, Version=4.5.0.0, Culture=neutral, PublicKeyToken=c471a996fbcb11ce
Insbridge.AppDomainName: /LM/W3SVC/1/ROOT/RM-1-131909283813630175
Insbridge.ThreadIdentity: 603~36~9CD70672-1B82-4BC4-8EBD-61A3568FD2A6~drms~94792045-4059-447A-925E-E84FD8B7D1CA~User~User~~10.
Insbridge.WindowsIdentity: CL11125\Insbridge

1) Exception Information
*********************************************
Exception Type: System.Exception
Message: System.ServiceModel.ProtocolException: The remote server returned an unexpected response: (405) Method Not Allowed. ---> System.Net.WebException: The remote server returned an error: (405) Method Not Allowed.
  at System.Net.HttpWebRequest.GetResponse()
  at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
  --- End of inner exception stack trace ---

Server stack trace:
  at System.ServiceModel.Channels.HttpChannelUtilities.ValidateRequestReplyResponse(HttpWebRequest request, HttpWebResponse response, HttpChannelFactory`1 factory, WebException responseException, ChannelBinding channelBinding)
  at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
  at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
  at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
  at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
  at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
  at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
  at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
  at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
  at Insbridge.Net.RM.Vfs.IVfsWCF.GetRatingEnvironments(String subscriber, String datastore, String filter)
  at Insbridge.Net.RM.Includes.FunctionGlobals.GetRatingEnvironments(String strDatastore, UserTicket ticket, String& strDefault, Boolean validateAgainstBatchTech)
Data: System.Collections.ListDictionaryInternal
TargetSite: NULL
HelpLink: NULL
Source: NULL
HResult: -2146233088




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to test a Ratemanager package and dropdown is empty

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select Softrater environment from drop-down.

Cause

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In this Document
Symptoms
Cause
Solution
References


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