My Oracle Support Banner

Convergence Identity Settings Modification (Doc ID 2495168.1)

Last updated on DECEMBER 01, 2023

Applies to:

Oracle Communications Convergence - Version 3.0.2 and later
Information in this document applies to any platform.

Symptoms

Our goal is to enable the Modification of Identity Settings, as documented in the Convergence_Customization_Guide. 

We were able to change the sender name (cn) and the Reply-to Address (nswmExtendeduserprefs : meReplyToAddress=) successfully, but changing the Email Address doesn't work.
Even after editing that field, saving the preferences and logging out and back in, the previous value comes back.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.