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P6 Professional Login Screen Does Not Appear After Launching the Application (Doc ID 2495890.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Primavera P6 Professional Project Management - Version 18.8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
After installing P6 Professional, the application does not load the login screen.

EXPECTED BEHAVIOR
When running PM.exe, the application should load normally with the login screen.

STEPS

The issue can be reproduced at will with the following steps:
1.  Install P6 Professional client application.
2.  Successfully configure the database using the dbconfig.
3.  Launch P6 Professional via shortcut.
4.  Observe no login window appears.

Cause

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In this Document
Symptoms
Cause
Solution


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