System Manager Is Taking More Than 15 Mins To Start After Applying the Oracle Knowledge 8.6.3 Patch (Doc ID 2496074.1)

Last updated on AUGUST 13, 2021

Applies to:

Symptoms

On : 8.6 version, Search

ACTUAL BEHAVIOR
---------------
System Manager Is Taking More Than 15 Mins To Start After Applying the Oracle Knowledge 8.6.3 Patch.

Apply the OK 8.6.3 patch by following the instructions from the 8.6.3 readme. Executed the search_tomcat_update and applySearchPatch scripts and when the system manager is started it takes 15mins to initializes and come up.
 
The logs show missing jar files:
 
Dec 13, 2018 10:19:14 PM org.apache.tomcat.util.scan.StandardJarScanner
processURLs
WARNING: Failed to scan
[file:/D:/Oracle86/Knowledge/customer86/instances/customers86/appserver/lib/derbyLocale_cs.jar] from classloader hierarchy
java.io.FileNotFoundException:
D:\Oracle86\Knowledge\customers86\instances\customers86\appserver\lib\derbyLocale_
cs.jar (The system cannot find the file specified)
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.(ZipFile.java:225)
at java.util.zip.ZipFile.(ZipFile.java:155)
 

Dec 13, 2018 10:19:14 PM org.apache.tomcat.util.scan.StandardJarScanner
processURLs
WARNING: Failed to scan
[file:/D:/Oracle86/Knowledge/customers86/instances/customers86/appserver/lib/derbyLocale_de_DE.jar] from classloader hierarchy
java.io.FileNotFoundException:
D:\Oracle86\Knowledge\customers86\instances\customers86\appserver\lib\derbyLocale_de_DE.jar (The system cannot find the file specified)
at java.util.zip.ZipFile.open(Native Method)
at java.util.zip.ZipFile.(ZipFile.java:225)
at java.util.zip.ZipFile.(ZipFile.java:155)
at java.util.jar.JarFile.(JarFile.java:166)
 

EXPECTED BEHAVIOR
-----------------------
Expect the Search system manager and runtime to be initialized and ready to be used with 60 seconds after startup

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
###Steps To Reproduce
1.Deploy apache-tomcat-7.0.57
2.Install Tomcat OK8.6 referencing the apache-tomcat-7.0.57 installation
3.Execute the createApp script to create the indexer and runtimes
4.Launch the ICE prompt and execute the buildwebapp and deployapp scripts
5.Start the the indexer and runtime to confirm they start and run
 
1.Deploy the apache-tomcat-8.5.35
2.Following the 8.6.3 patch readme configure and execute the the
search_tomcat_update and applySearchPatch scripts
3.Launch the ICE prompt and execute the buildwebapp and deployapp scripts
4.Start the the indexer and the logs show the exception referring to missing
jar files (derbylocal_*

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, The system manager and runtime are difficult to use.

Changes

Cause

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