Wrong Dates In Billing Care For Bill In Progress: 31/Dec/69 - 31/Dec/69
(Doc ID 2496203.1)
Last updated on MARCH 19, 2019
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.21.0 and laterInformation in this document applies to any platform.
Symptoms
On : BRM 7.5.0.21.0 version, Billing Care
ACTUAL BEHAVIOR
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"Bill in Progress" dates are wrong for all subscribers on Billing Care User Interface. This issue can be observed on "Item Adjustment Details" window where the displayed values are: 31/Dec/69 - 31/Dec/69.
EXPECTED BEHAVIOR
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Bill dates from "Item Adjustment Details" should be set according to current date of the bill.
STEPS TO REPRODUCE
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1. Login to BRM machine;
2. Navigate to $PIN_HOME/sys/test;
3. Set the BRM date to 21-Dec by using pvt(pin_virtual_time) tool;
4. Create an account in billing care with a monthly cycle forward charge offer. The bill cycle will be 21-Dec to 21-Jan
5. In the "Bills" section, Bill In Progress dates are correctly displayed;
6. Click on Service Charges and create a "New Adjustment" from Action Menu.
7. Save the Adjustment;
8. Click on " Show Charge Changes " and choose "Item Adjustment"
9. "Item Adjustment Details" is displayed: Bill dates are set to: 31/Dec/69 - 31/Dec/69.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |