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Experience Manager Is Unusable Due To Corrupt Project (Doc ID 2496963.1)

Last updated on AUGUST 03, 2020

Applies to:

Oracle Commerce Guided Search / Oracle Commerce Experience Manager - Version 11.3 and later
Information in this document applies to any platform.

Symptoms

On : 11.3 version, Customer Experience (Xmgr, Assembler, Workbench, Application Development) when trying to access the experience manager for a production application, the business users receive an error pop-up - "unable to load project from IFCR" and are unable to make content changes for this app.

In the ifcr.log, the following error trace is seen:




Cause

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In this Document
Symptoms
Cause
Solution
References


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